Transform Your Garden Into Paradise

1. Service Agreement

By engaging Gardener Trust's services, you agree to these terms and conditions. Our services include garden maintenance, landscaping, design consultation, and related horticultural services.

2. Payment Terms

Payment is due within 30 days of invoice date. We accept bank transfers, credit cards, and cash payments. Late payments may incur a 5% monthly charge.

3. Service Standards

We provide professional garden care services using industry best practices. All work is guaranteed for 30 days. We maintain comprehensive insurance coverage for all operations.

4. Cancellation Policy

Regular maintenance services require 48 hours notice for cancellation. Design consultations can be rescheduled with 24 hours notice.

5. Liability

Our liability is limited to the cost of services provided. We maintain public liability insurance and encourage clients to review their property insurance coverage.

6. Plant Warranty

Plants are guaranteed for one growing season when planted and maintained by our team. Warranty excludes damage from extreme weather, pests, or client neglect.

Information We Collect

We collect personal information you provide when requesting consultations, including name, address, phone number, and email address. We also collect property details relevant to garden services.

How We Use Your Information

Your information is used to provide garden services, send service reminders, seasonal garden tips (with consent), and improve our services. We do not sell personal information to third parties.

Data Protection

We implement appropriate security measures to protect your personal information. Data is stored on secure servers and access is limited to authorized personnel only.

Your Rights

You have the right to access, correct, or delete your personal information. You can withdraw consent for marketing communications at any time by contacting us.

Cookies

Our website uses cookies to improve user experience and analyze website traffic. You can control cookie settings through your browser preferences.

Contact Information

For privacy-related questions, contact us at [email protected] or call +44 20 7555 8934.

Legal Basis for Processing

We process personal data based on legitimate interest for service provision, contract performance for client services, and consent for marketing communications.

Data Subject Rights

Right to Access: Request copies of your personal data
Right to Rectification: Correct inaccurate personal data
Right to Erasure: Request deletion of personal data
Right to Restrict Processing: Limit how we use your data
Right to Data Portability: Transfer data to another service
Right to Object: Object to processing for direct marketing

Data Retention

Client data is retained for 7 years after last service for tax and legal purposes. Marketing data is retained until consent is withdrawn.

International Transfers

Personal data is processed within the UK and EU. Any transfers outside the EU are protected by appropriate safeguards.

Complaints

You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been breached.

Data Protection Officer

Contact our DPO at [email protected] for all data protection matters.

Copyright Respect

Gardener Trust respects intellectual property rights and expects users to do the same. We respond promptly to valid DMCA takedown notices.

Reporting Copyright Infringement

To report copyright infringement, send a written notice including:

• Your electronic or physical signature
• Description of the copyrighted work claimed to be infringed
• Location of the allegedly infringing material on our website
• Your contact information (address, phone, email)
• Statement of good faith belief that use is unauthorized
• Statement of accuracy and authority to act on copyright owner's behalf

DMCA Notice Address

Send DMCA notices to:
DMCA Agent
Gardener Trust
147 Kings Road
London SW3 4PW
United Kingdom
Email: [email protected]

Counter-Notification

If you believe content was removed in error, you may submit a counter-notification with similar requirements and a statement under penalty of perjury.

Essential Cookies

These cookies are necessary for the website to function and cannot be disabled.

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These cookies help us understand how visitors interact with our website.

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These cookies are used to show you relevant advertisements.

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